Online defamation has risen significantly with the growth of social media and automated content. While defamation is generally not a matter the police can deal with, there are limited circumstances in which they may intervene where online statements and behaviours form part of criminal conduct.
Defamation is a civil issue
In the UK, defamation is a civil matter and not a criminal offence. This means the police do not have the authority to investigate, arrest or prosecute individuals for making defamatory statements online. Allegations which are untrue and damaging to a person or business’s reputation are treated as a civil dispute, because the police do not have the power to determine whether a statement is defamatory, enforce the removal of content or provide advice on defamatory claims. The best course of action for people affected by online defamation is to seek legal advice from a solicitor experienced in defamation and reputational disputes.
Our extensive client experience and years of observation show that police seldom engage in defamation cases; they typically direct individuals to defamation experts instead. Of course, there are exceptions which may meet the tests for criminality, such as harassment, stalking, malicious communications or blackmail.
In December 2025 Joey Barton, a former football player, was sentenced to a 6-month suspended prison sentence for sending grossly offensive social media posts, with intent to cause distress or anxiety, aimed at broadcaster Jeremy Vine and sports reporters Lucy Ward and Eni Aluko.
What can the police do?
In practice, the police are limited in acting unless a criminal offence has been identified. They may record the incident and provide a reference number or offer guidance on preserving evidence; however, the best and most appropriate response is to go through a civil claim for online defamation.
At Nath Solicitors, we provide expert advice and guidance on online defamation matters. We believe early intervention is often the most effective way to limit reputational damage and advise clients to act promptly to prevent further publication. If you need assistance, please call us on 0203 983 8278 or email us at enquiries@nathsolicitors.co.uk.